CoRIDE Data Privacy & Security Policy

CoRIDE (“we,” “us,” or “our”) is committed to protecting the privacy of our users in Abu Dhabi and the wider UAE. This policy explains how we collect, use, and safeguard personal data in compliance with UAE Federal Data Protection Law.

1. Introduction

CoRIDE is committed to protecting the privacy of our users in Abu Dhabi and across the UAE. This Data Privacy & Security Policy explains how we collect, use, and safeguard personal data in compliance with UAE Federal Data Protection Law.

2. Data We Collect

To provide our AI-batching services, we collect the following categories of data:

  • Identity Data: Full name, verified ID (Emirates ID for the Professional Tier), and university/employer details.
  • Contact Data: Phone number and email address.
  • Location Data: Real-time GPS coordinates for route matching and safety (even when the app is in the background).
  • Financial Data: Encrypted payment details processed via PCI-DSS compliant third-party gateways.
  • Usage Data: Ride history, corridor preferences, and CO2 savings metrics.

3. How We Use Your Data

We use your personal data for the following purposes:

  • AI-Batching: To match you with the most efficient commute corridor.
  • Safety & Compliance: To integrate with the ITC Asateel system for journey tracking.
  • Verification: To ensure the "Professional Tier" remains a closed-loop environment for verified employees/students.

4. Data Sharing & Third Parties

We do not sell your data. We only share data with:

  • Regulatory Authorities: The Integrated Transport Centre (ITC) and Abu Dhabi Mobility as required by law.
  • Cloud Providers: Secure servers (e.g., AWS or Azure) located within the UAE (to comply with local data residency preferences).
  • Payment Processors: To facilitate seamless, cashless transactions.

5. Data Security Measures

We implement multiple layers of security to protect your data:

  • Encryption: All data is encrypted in transit (SSL/TLS) and at rest.
  • Anonymization: Data used for AI training and traffic analytics is anonymized.
  • Access Control: Only authorized CoRIDE personnel have access to sensitive user data.

6. Your Rights

Under UAE law, users have the right to:

  • Request access to their personal data.
  • Request the correction or deletion of their data.
  • Withdraw consent for data processing at any time (which may affect app functionality).

7. Contact Us

For any privacy inquiries, users can contact our Data Protection Officer (DPO) at [email protected].